E-commerce retailer · US

E-commerce retailer: three months behind to current

Situation

Books three months behind, marketplace fees posted to the wrong accounts, no reliable margin figure by channel.

What We Took Over

Clean-up of [number] months of prior periods, then monthly close, AP and AR, and a channel-level margin report.

How It Ran

Clean-up quoted as a fixed fee before we started, with every adjustment logged. Steady state on the Growth plan from month two.

Result

Current within [number] weeks; close now lands by the 10th. Existing quote on the home page is from this client — confirm they are happy to be identified by sector.

“We were three months behind on our books. Six weeks in, we were current and I stopped losing sleep over it.”
— Operations Director, e-commerce retailer

Case Study Overview

This engagement showcases our ability to step into complex e-commerce environments, resolve ledger backlog discrepancies, and establish a rapid, predictable close process.

Situation

Books three months behind, marketplace fees posted to the wrong accounts, no reliable margin figure by channel.

What we took over

Clean-up of [number] months of prior periods, then monthly close, AP and AR, and a channel-level margin report.

How it ran

Clean-up quoted as a fixed fee before we started, with every adjustment logged. Steady state on the Growth plan from month two.

Result

Current within [number] weeks; close now lands by the 10th. Existing quote on the home page is from this client — confirm they are happy to be identified by sector.